Customer/Dealer online interface
The TradeNSync system allows your customers to log into
a secure site where they can do the following activities:
- * View products and product information online
* Place an Order Online
* Query product information
* Download product technical information or drivers
* Check and query pricing and stock availability
* Check Account Balance and Payments
* Produce online quotations for customers
* View available special offers
* Amend and update account details and profiles
The ordering process is kept as intuitive as possible, so that any customer who
has purchased products online may be able to use the system. The workflow process
of ordering has be carefully designed, and on entering orders in the system email
confirmation is sent to the appropriate user confirming that an order requested
has been created. This order is also appropriately routed to the person responsible
order processing, allowing them to accept/amend or cancel the order.
The TradeNSync system also allows your customers to easily create
quotes online for their prospective customers. The quotes can be saved using the
dealers own reference. These quotes can then be placed as orders once the client
has acceptance.
Quotations can be printed with the dealer’s own logo on the page as well as using
suggested retail prices or custom markups and discounts. This greatly assists your
customers in having a large amount of their admin work taken care of by the system.
Each user in the system is assigned a username and password as well as a security
access level. This level determines the level of access the user is allowed in the
system. In addition to this the user is assigned specific areas of the system that
he may use. Areas not explicitly assigned are not accessible.
